Fairfax & Roberts Showroom Open


Is Fairfax & Roberts open?

Yes, the Fairfax & Roberts jewellery showroom in Sydney is open. Simply drop-in, or please contact our team with any further questions you may have or to arrange your preferred consultation time. We are available to take phone calls, answer emails and host video consultations, if that is your preference.

  • Our opening hours are from Tuesday to Saturday from 11am to 4pm. 

We’ve introduced several protection measures to ensure the safety of our customers and our team so you can feel comfortable whenever you visit us. These include:

  • A limit on the number of customers the showroom
  • Hand sanitiser throughout the showroom
  • Disinfection of jewellery before and after it is tried on
  • Additional cleaning and disinfection of the showroom
  • Disinfection of the Eftpos machine pin pad after each customer

We hope to see you in-store or online!

Contact details: +61 2 9232 8510 | bespoke@fairfaxandroberts.com.au


Can I buy an engagement ring at the moment?

Yes, now is a great time to purchase your engagement ring. We are available in our jewellery showroom to guide you through the engagement ring make process. We’re also here to take phone calls, answer emails and host video engagement ring consultations.


What jewellery services are offered at the moment?

We are still offering all of our regular services including personal consultations, engagement ring makes, bespoke jewellery creations and jewellery repairs, remodels, and refurbishments.

Please contact our team with any further questions you may have or to arrange your preferred consultation time.

Contact details: +61 2 9232 8510 | bespoke@fairfaxandroberts.com.au


How can I get in contact with Fairfax & Roberts?

We can be contacted via phone, email, instant chat or SMS:

  • Phone: +61 2 9232 8510
  • Email: bespoke@fairfaxandroberts.com.au
  • Chat: www.fairfaxandroberts.com.au | Facebook messenger: m.me/fairfaxandrobertsbespokejewellers
  • SMS +61 439 718 264

Is the Fairfax & Roberts workshop open?

Yes, our workshop is still in full operation working on existing and new creations, makes and repairs.

Contact details: +61 2 9232 8510 | bespoke@fairfaxandroberts.com.au


Can I have my jewellery repaired?

Yes, our workshop is still in full operation working on existing and new creations, makes and repairs. Please contact our team to arrange secure collection as well as the delivery of your items. Our workshop will assess your pieces and send through quotes and lead times. Once completed we will organise to safely return your pieces to you. Please contact our team with any further questions you may have.

Contact details: +61 2 9232 8510 | bespoke@fairfaxandroberts.com.au


How do I get my jewellery items?

We can liaise with you to arrange a safe and secure delivery or collection of your items. Please contact our team with any further questions you may have.

Contact details: +61 2 9232 8510 | bespoke@fairfaxandroberts.com.au

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